1 reviews | Active since Jun 2015
PAID FOR CELLPHONE INSURANCE - REFUSE TO REPLACE
I bought 2 cellphones last year for my 2 boys via Dial Direct on my Foschini account, as the product wasnt available in Port Elizabeth. I received a phone call from insurance call centre where I bought insurance for the 2 cellphones on my Foschini account. Everything went well until my sons cellphone got ******.He went our for his 21st birthday and in the morning hours he and 2 girls got into friends car.Al of a sudden a Nigerian was in car with knee on front seat by drivers side.Son tried to get rid of this man and when this did happen he took friends wallet and my sons cellphone.I did all the reportings and that is when my hell started.I phoned every day I spoke with a different person everytime.I got the same answer will forward to right person.1st decline was I wasnt suppose to have cellphone insurance for phones bought online
Thank you for bringing this to our attention. Your query needs to be investigated by our TFG Insurance Department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our TFG Insurance Department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.