wL
wagieda L
1 reviews | Active since Jan 2014
13 Sept 2016, 12:18
OVERCHARGING !!!!!!!!!!!!! EXTREMELY FURIOUS
<p>I AM AN ACCOUNT HOLDER OF TFG AND I HAVE BEEN TRYING TO GET HOLD OF COMPLAINTS DEPARTMENT SINCE YESTERDAY NO LUCK. I AM ABSOLUTELY FURIOUS THAT I WAS OVERCHARGED ON A DRESS THAT I BOUGHT AND I WANT AN EXPLANATION AND LOTS COMPANSATION AS I BOUGHT THIS DRESS TO WEAR ON SUNDAY 11 SEPTEMBER 2016 BUT WHEN I SAW THE TAG IT SAYS R560.00 BUT ON THE TILL SLIP IT SAYS R599.00. I AM TIED OF HOLDING ON FOR MORE THAT 6 OR 8 MINUTES AND I LEFT TWO MESSAGES BUT NO ONE HAS CONTACTED ME AT THE COMPLAINTS DEPARTMENT. </p>
Helpful (0)
Replies (3)0
Replies (3)
Foschini's replyOfficial
13 Sept 2016, 14:55Good Day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply13 Sept 2016, 14:55
Official
Good Day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's replyOfficial
13 Sept 2016, 14:56Good Day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply13 Sept 2016, 14:56
Official
Good Day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's replyOfficial
13 Sept 2016, 14:57Good day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply13 Sept 2016, 14:57
Official
Good day Wagieda
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,