AJ
Amanda J

1 reviews | Active since Dec 2014

10 Nov 2016, 15:19

OUTSTANDING CUSTOMER SERVICE

<p>After having such bad service my faith was restored in an expectional person Shannaz Eksteen from the Gateway branch. Although the matter was not their problem not once did I hear her complain or re-refer me. She instead assisted me over and above and that is what you call service. The matter in which she handled my query was professional the time she took to listen was incrediable she just saved a customer and made me happy. You know in the short space of time she called followed up and ensured I was satisfied and my query was resolved. You know we need more people like her decidated and passionate about service. Thank you very much. OUTSTANDING AND I MEAN OUSTANDING SERVICE!!!!!!!</p>

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Replies (1)
Foschini
Foschini's reply10 Nov 2016, 15:59
Official

Good day,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG

Best regards,