outstanding account

Good day<br> <br> I want to share the poor and awful experience I had with Fochini/@Home on my account.<br> I had few familty responsibilities & neglected paying my account.<br> however, I kept the branch & call centre on the loop that I will pay the outstanding amount soon.<br> My account was handed over to HTN Attorneys.I did the first payment of R2300 and was told that I will be able to buy on this account once fully paid then after a month I made a payment of the outstanding balance of R2743.13 into the attorneys ABSA account after confirmation from the attorney & branch that if I pay everything my account will be re-instated & I will be able to use my account with the paid money as available funds. When i got to the store with the settlement letter from the attorneys I was told my account has been closed. It was a shocking & disappointing feeling. As I planned to buy warm clothes for my parents and blankets.If I was told straight that I need to fully pay my account & re-apply after a year or so it wouldn't be a problem as I was still going to pay & know that I will buy the urgently needed stuff from somewhere else or tell my parents that I will not be able to buy them the stuff. HEAR MY CRY!