OUT OF STOCK ONLINE
ive been a customer of tfg for over 7 years and im totally disappointed in the management of the online service they provide. i had items in my basket and upon checking out the error message appeared, saying "unfortunately this item is out of stock", i cant understand how these items just suddenly vanished, the only rational or logical reason is that someone from that side unfairly removed it from my basket, which happens at other online stores. in march this year my order was just cancelled without any communication and i was sent a lousy R100 voucher. i hope this issue will resolved adequately
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG