1 reviews | Active since Nov 2012
OPENING A ACCOUNT AGAIN THE CLIENT CLOSED
OPENING A ACCOUNT AGAIN THE CLIENT CLOSED BECAUSE OF ***** ON HER ACCOUNT <br> <br> Please can Foschini and the customer relationship manger Alex Emmerich stop opening accounts in my mothers name without her consent.<br> My mom in the first place closed her account because Foschini gave a secondary card too a Stanger who spent over R 9000 in my moms name .<br> The poor service my mom received from Foschini dealing with this ***** case lead my mother too close her account .<br> So please bear in mind the reason for closing this account and please noted it is the clients choose too have this account or not .Stop forcing her too have a account again where ***** can so easily happen reason being , you issued a secondary card too a Stanger . <br> <br> I trust you find this complain in order and will stop forcing my mother too have a account with Foschini .
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
