LM
Lungisile M
1 reviews | Active since Nov 2022
19 Dec 2022, 12:52
Online order
I'm so disappointed in foschini ,I placed an order lastweek than estimated time for delivery is 3 to 4 working days now I just received an email saying my order will be delivered on the 27th of December that's 8 working days my daughter won't have Christmas clothes tried calling customer service for refund had to wait over an hour on the line I'm so frustrated right now.
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Foschini's replyOfficial
17 Jan 2023, 13:57Dear Lungisile,
We would like to express our sincere apologies and tell you how incredibly sorry that this was the experience you had with our online store.
Please be assured that this is not the level of service we strive to provide to our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review and allow us to reiterate our apologies.
Kind regards,
The Foschini Team
We would like to express our sincere apologies and tell you how incredibly sorry that this was the experience you had with our online store.
Please be assured that this is not the level of service we strive to provide to our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review and allow us to reiterate our apologies.
Kind regards,
The Foschini Team
Foschini's reply17 Jan 2023, 13:57
Official
Dear Lungisile,
We would like to express our sincere apologies and tell you how incredibly sorry that this was the experience you had with our online store.
Please be assured that this is not the level of service we strive to provide to our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review and allow us to reiterate our apologies.
Kind regards,
The Foschini Team
We would like to express our sincere apologies and tell you how incredibly sorry that this was the experience you had with our online store.
Please be assured that this is not the level of service we strive to provide to our customers.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review and allow us to reiterate our apologies.
Kind regards,
The Foschini Team