CE
Cherize E
1 reviews | Active since Mar 2015
06 Mar 2015, 11:05
one2one
I am a very unsatisfied customer. I have spoken to many consultants neither one being able to help me and each saying that they will make a note on the system and phone me back. I have a top up package which has been suspended. Iam unable to use the MTN network at all and I have tried numerous times to contact my service provider. I keep getting sms' s saying that my account has been topped up and yet it does not reflect my data has also expired and its all a lot of money thats being wasted.
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Foschini's replyOfficial
06 Mar 2015, 11:26Hello CherizeE,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply06 Mar 2015, 11:26
Official
Hello CherizeE,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,