ZS
Zodwa S

1 reviews | Active since Oct 2015

17 Mar 2016, 10:00

one to one a bunch of *****

So foschini decided to be generous and give their one to one division my information, they call and offer me a contract I take it, I call foschini to enquire about one to one it legit they know them, however foschini is more transparent than the one to one agent I immediately call on to o to cancel and they they are more than happy to help, to my surprise they go ahead a connect the no to their contract, I was furious I call them and they don't seem to care after a number of unpleasant calls they managed to disconnect my no not only from their contract but from my network, my phone has been dead since Saturday, th disconnection requires a whole lo of things that were never required during the connection process I am disappointed in foschini and it's dealings because when these people can't help us foschini can't help too whereas they are the ones who work with these people, as for one to one I don't want them or ever wish to do business with them for they are a bunch of ***** as for foschini consider my account paid in full and closed very soon

0
Replies (2)
Foschini
Foschini's reply17 Mar 2016, 10:29
Official
Hello zizodwa,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG Team
Foschini
Foschini's reply05 May 2016, 12:27
Official

Good Day  Zodwa

Please note this query has been addressed previously .

TFG Team