ML
Malindi L
1 reviews | Active since Jul 2009
03 Jan 2022, 16:06
One till operating
Foschini Shelly Beach, South Coast I've just spend 20 minutes on the line waiting to pay an account, the line is so long theres only one person working on the till and she's busy on the call assisting a customer with a query I guess, while we have to wait, 20 Minutes!!!!! There's no one on the floor to assist with our frustration!!!!. So is this lady working alone the entire shop
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Foschini's replyOfficial
06 Jan 2022, 13:56Dear Slindile,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you had a negative experience at our store.
Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. Please be assured that we have brought this to the attention of our team who will follow up on the matter promptly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We are sorry to hear that you had a negative experience at our store.
Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. Please be assured that we have brought this to the attention of our team who will follow up on the matter promptly.
Kind regards,
The Foschini Team
Best regards,
Foschini's reply06 Jan 2022, 13:56
Official
Dear Slindile,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you had a negative experience at our store.
Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. Please be assured that we have brought this to the attention of our team who will follow up on the matter promptly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention. We are sorry to hear that you had a negative experience at our store.
Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously. Please be assured that we have brought this to the attention of our team who will follow up on the matter promptly.
Kind regards,
The Foschini Team
Best regards,