NS
Nishi S
1 reviews | Active since May 2013
28 Nov 2016, 16:54
ONE TILL OPENED!!
<p>There is always a problem at Foschini Eastgate at lunch time. There are never enough tills opened. I went in today to pay my account and there was only one cashier and about six customers waiting in the queue! I asked the supervisor Monica to assist and she did not even reply to me! She ignored me and continued with her business. There are never more than one or two cashiers at the store during lunch even if there is a long queue. This is most frustrating. Poor customer service and rude staff!</p>
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Foschini's replyOfficial
29 Nov 2016, 10:26Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply29 Nov 2016, 10:26
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,