NS
Ntokozo S

1 reviews | Active since Mar 2018

27 Mar 2018, 14:05

One of the best services I've received

I went to Foschini Westgate and saw this beautiful blue Luella bag and I bought it after a few weeks it broke and I took it back. I didn't think they would assist me but I met this lovely woman called Connie. Wow she was of great assistance. She asked if I wanted a full refund or if I wanted to exchange the bag and I told her I would like to exchange the bag she then exchanged the bag and made sure there were no faults.

She knows how to treat customers and ever since I only do my shopping at Foschini Westgate.

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Replies (1)
Foschini
Foschini's reply27 Mar 2018, 15:29
Official

Good day,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG