FD
Fran D
1 reviews | Active since Jun 2013
13 Aug 2015, 16:50
One and a half months to log into account
The last time I bought anything on my Foschini account was in December, and my installment was X in January. I noticed in May that the installment is still X. I haven't bought anything, how can my installment still be the same?<br> <br> So I tried to log into my TFG account, but I couldn't log on, reset, change the password or anything. So I started by contacting your \customer service"where I got contacted immediately"
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Foschini's replyOfficial
14 Aug 2015, 07:59Hello FranDreyer,
hank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
hank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply14 Aug 2015, 07:59
Official
Hello FranDreyer,
hank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
hank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.