AR
Athabile R
1 reviews | Active since Feb 2015
06 Mar 2015, 13:56
One 2 one cancellation
I called one 2 one to cancel my one 2 one contract and the guy that was assisting me said its cancelled. today I received airtime and sms's whereas I cancelled my contract. Please reverse your airtime as am no longer intrested in your service because you didn't't have problem activating my Sim to contract now you delaying when am cancelling. All you want to do is bill bill bill!
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
06 Mar 2015, 16:08Hello Esonab,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply06 Mar 2015, 16:08
Official
Hello Esonab,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,