On line orders

I have been a customer with the TFG group for the last 3 years and I have never had a problem with any thingI m very disappoint with the services I received from the on line purchase I brought I MAC for someone as a birthday present and did a express delivery on it as the birthday is this coming Saturday and than phoned twice on Wednesday to confirm I never was told on both that the express delivery does not count for laptop etc I was told I should have this by Friday so I left as both agent I spoke told me the same thing.<br> Checking on the progress of my order today it is on the same status processing this is 24 hours later and nothing has happened so I phoned the call centre again and than I was told that I will only get it next week I m not happy as the birthday is Saturday now and I have nothing to give the child I really thing this is totally not on.So what do I do now as I spend R16000.00 for this gift now I have nothing to give. I never excepted to get this kind of service.<br> <br> <br> I m very upset.<br> <br> <br> Cornellia Stroebel<br>