AM
Ayanda M

1 reviews | Active since May 2017

12 May 2017, 12:26

nothing to wear at a funeral

<p>I'm shaking with anger as am typing this. I was at Foschini Claremont to catch my laybye which I did at the very same store the 18/01/2017 white satin double layed top size 20. I misplaced my till slip but they could see on their system that R0.00 is owed I had my laybye card besides the till the two ladies which didn't have name tags asked me all sorts of questions like do I have my I.d book etc. which came as a surprise to me coz I'm used to collecting clothing items but its a first time that I've been asked for I.d. But after all that hassel and going back and forth im still without a top that I'm supposed to wear tomorrow the intermediating questions that I went to alone is enough for me never to shop at Foschini alone.</p>

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Replies (1)
Foschini
Foschini's reply12 May 2017, 15:41
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG