YK
YVONNE K

1 reviews | Active since Jan 2017

12 Jan 2017, 08:53

NOT RECEIVING MY MONEY BACK

<p>I ACCIDENTALLY PAID FOSCHINI VIA EFT. HOWEVER I CLOSED THIS ACCOUNT DEC 2015. NOW I AM BATTLING TO GET MY MONEY BACK FROM THEM. SURELY THEY CAN SEE THE PAYMENT ON THEIR BANK. WHY DO I NEED TO SEND MY BANK STATEMENT, PROOF OF PAYMENT AND ID? I USED THE ACCOUNT NUMBER AS REFERENCE WHICH WILL SHOW ON THEIR SIDE. I AM VERY DISSAPPOINTED WITH THIS TERRIBLE SERVICE. I JUST WANT MY MONEY BACK ASAP. </p>

0
Replies (1)
Foschini
Foschini's reply12 Jan 2017, 16:13
Official

Good day,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.

TFG