LVR
Lu-Anne Van Rooyen

1 reviews | Active since Jan 2015

14 Aug 2015, 10:13

Not giving feedback/bad service

I still have not received any feedback regarding debt on my name from apparently eight years ago. It's now been 2 months and no feedback even if they say they will contact you within 5 days of complaint. I am still getting the run around and I am still not on the system....Donna Claire or foschini group who ever do your work or employ people that has telephone etiquette and knowledge of your system. I need answers..

0
Replies (1)
Foschini
Foschini's reply14 Aug 2015, 11:01
Official
Hello lvanrooyen123,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.