NOT DOING WHAT I PLEADED WITH THEM TO DO
About a few months back I called the foschini group call centre and asked them to reduce my purchase limit to a thousand rand, I also asked them to make sure it doesn't go above a thousand rand if I need to buy samthin that is above the agreed upon amount I'll gladly pay the difference, it went well I bought stuff n they told me I had to pay the difference n I did, recently I went shopping evry thing went well nobody said anything n wen I got home I checked my slip n it was above the agreed upon amount. I can not afford to owe foschini more than a. R1000. Anything above that I can not afford to pay. I need this.sorted as per our initial agreement.A R1000.00 n not a.penny more or I will not be able to pay that account
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Foschini's replyOfficial
12 Apr 2016, 09:03Hello Esther Makokoe ,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply12 Apr 2016, 09:03
Official
Hello Esther Makokoe ,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.