BK
Beryl K
1 reviews | Active since Feb 2015
14 Feb 2015, 16:55
Non Update
Foschini has not yet update they systems on my account and it has been paid in full and I've closed the account and I'm sitting with a settlement letter.
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Replies (1)
Foschini's replyOfficial
15 Feb 2015, 10:54Hello Beryl18,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused, and we completely understand your frustration regarding this issue.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused, and we completely understand your frustration regarding this issue.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,
Foschini's reply15 Feb 2015, 10:54
Official
Hello Beryl18,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused, and we completely understand your frustration regarding this issue.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused, and we completely understand your frustration regarding this issue.
We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,