NO STATEMENT! PATHETIC CALL CENTRE.

I was contacted by my mother, who indicated to me that Foshini had left a message on her voicemail asking me to contact you. Which I promptly did this morning.<br> <br> I spoke to the payment arrangements department, who indicated to me that there is an amount outstanding. I was under the impression that this account has been settled.<br> <br> I have received no statements and you have my e-mail address. Why did you not contact me? It is a relatively simple matter.<br> <br> I asked for statements from your payments arrangements department in order to verify that the balance is actually owed. Apparently they cannot send me statements. Pathetic.<br> <br> Then I contacted your customer service department and received no co-operation whatsoever.<br> <br> I want statements since the last purchase e-mailed to me TODAY. As in, right now. The person from your arrangements department will return my call at 2. I want this matter sorted out. NOW.<br> <br> R100 worth in phone calls later, I still do not have my statements. Completely unacceptable.<br> <br> I expect you to call me right now on the number provided in this complaint and arrange to have my statements sent to me.