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Preshan M
1 reviews | Active since May 2014
11 Feb 2016, 11:08
No response to emails sent
I sent an email addressed to Chamelle from Online Shopping on Monday following up on a query from LAST MONTH.<br> <br> I did not receive a response by the next day so I then sent another email to customer services; again, no response.<br> <br> What's the point of these email addresses if nobody responds?<br> <br> Poor service.
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Foschini's replyOfficial
12 Feb 2016, 10:14Hello preshan05,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated
Foschini's reply12 Feb 2016, 10:14
Official
Hello preshan05,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated