No response on death benefit claim
Good day..my sister passed away on the 02/03/2018 and on the 22/03/2018 her daughter put in a death benefit claim at the Sportscene Belville branch.Its almost a month now and we haven't received any calls or responses from Foshini.Last week I send 2emails and just got a confirmation reply that they received it..so why does it take so long.Please contact us with the status of the claim:-Ms R Franks on ********** 199 ref nr: ********** 06.Thank you.
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG