jK
johan K
1 reviews | Active since Mar 2009
01 Dec 2021, 12:22
No response from Foschini group.
On 26 November 2021 I send an email to the Foschini group regarding a problem with a gift card .To date I have not had the courtesy of a reply.
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Foschini's replyOfficial
01 Dec 2021, 14:21Dear Johan,
Thank you for taking the time to bring this to our attention.
Please allow us to convey our sincere apologies for the negative experience you've had as this is not the level of service we strive to provide our customers.
We have notified our team and can assure you that a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
Please allow us to convey our sincere apologies for the negative experience you've had as this is not the level of service we strive to provide our customers.
We have notified our team and can assure you that a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Foschini's reply01 Dec 2021, 14:21
Official
Dear Johan,
Thank you for taking the time to bring this to our attention.
Please allow us to convey our sincere apologies for the negative experience you've had as this is not the level of service we strive to provide our customers.
We have notified our team and can assure you that a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
Please allow us to convey our sincere apologies for the negative experience you've had as this is not the level of service we strive to provide our customers.
We have notified our team and can assure you that a consultant will be in touch with you shortly to provide assistance.
Kind regards,
The Foschini Team