No response

<p> </p> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I have recently discovered that someone has used my account card to purchase things, accumulating to R11 000. I have contacted your Customer Care Line, where they instructed me as to what to do. I have emailed their forensics department 3 times, with no reply! I was told not pay anything yet until it has been sorted out, and that a note would be made! I am now getting messages constantly saying I am in arrears. I have also told them not to phone me as i have put a lock on my phone for any unknown numbers, as i get alot of tele calls. </div>