NO REFUND RECEIVED!!!

<p>I purchased goods swiping my FNB premier cheque card on the 20th of August 2016. I then has to returned 2 items for an amount of R690.00 as they were too small and the store didnt have a bigger size on the 4th of September 2016., I was helped by Busisiwe and the transaction was authorised byFuthi1 as per my refund reciept. I was not informed as too how or when will my refund would be processed. Its been 3 days now and i contacted their helpline and advised that it would take 3 business days meaning today is the third day. I called Foschini at Cresta where i bought my gods from and could not get any help and was told that i shouldve requested for cash but now THERE IS NOTHING THATN THEY CAN DO.....I NEED TO WAIT FOR 7-10 BUSINESS DAYS!!!!! This is totally unacceptable as I never informed by the teller as to when or how will my refund be processed, i call and i am recieving misinformation!</p> <p> </p> <p>Regards</p> <p>J Mohomane</p>