NO / LACK OF CUSTOMER SERVICE, NO FEEDBACK,

Initial application was done 11 March,I had to redo the application the following week, apparently the head office could not read anything on the application. (Take note I had to call the branch to get feedback after a week of NO feedback) I went into the store on the 18 March and re done the application form. I had to once again call the next week to get feedback. I was told by the manager last week that they will call me back. I called the Call centre/ High value department this week Wednesday to get information myself. I was a informed that the app was declined because of a dispute noted on my ITC. I was told it was with Transunion. am subscribed to Transunion and called them for an updated ITC report. I have also called XDS for a report. I have been battling to get thought to this department and battling to get this approved. The manner in which this department us being managed is a joke. I am also in credit and my department is run smoothly with little to none hick ups and a SLA of 4 hours. Its very irritating when you have to deal with companies whom work on a 1810 structure. * Please confirm your SLA / Turnaround time is it a Year or a Decade? * As mentioned I wanted to pu