sK
salama K
1 reviews | Active since Nov 2015
30 Nov 2015, 14:11
No Feedback
I already submitted my complain.. but it is now 18 days after I got hurt and nothing has been resolved. to date I received 1 call to ask if I am ok and was assured they will take care of me. my daughter is emailing and head office responds by copying in the branch but then nothing....<br> <br> <br> NOT HAPPY AT ALL.... BAD CUSTOMER SERVICE.!!!
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Foschini's replyOfficial
01 Dec 2015, 08:30Hello SalamaKarriem,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,
Foschini's reply01 Dec 2015, 08:30
Official
Hello SalamaKarriem,
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,