MS
Moehsina S
1 reviews | Active since Sept 2014
29 Nov 2017, 11:14
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I settled my account this month.My account is with Easton Berry as it was at legal.I called last week to get a settlement figure and settled the account.The lady said it would be active once paid in Foschini once done.I did that and called again to get settlement letter.I spoke to and sent the proof of payment on the 22/11/2017.I still haven't received any feedback.On Friday the team leader I sent the proof of payment to said she will get back to me.I still haven't received any kind of feedback and I am still waiting.Its quite disappointing service as I have paid the account in full already.
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Foschini's replyOfficial
29 Nov 2017, 12:25Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply29 Nov 2017, 12:25
Official
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,