mC
malinda C
1 reviews | Active since Mar 2009
28 Sept 2015, 10:15
No Card
My handbag was ****** about two weeks ago and I subsequently had to cancel all my cards. I got a temporary ID and drivers license, however Foshini is refusing to issue me with a new card until I have my actual ID and license - this can take up to 8 weeks!!! Since you wont accept my temporary ID or drivers license for a new card, I am now also not able to make payment on this account as I do not have an account number to pay with!!
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Foschini's replyOfficial
29 Sept 2015, 08:54Hello malinda,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Best regards,
Foschini's reply29 Sept 2015, 08:54
Official
Hello malinda,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Best regards,