No business ethics

<p>My mom Susanna van Aswegen, Account Number 001 ********** 6 23838, had a cellular phone contract with the Foschini Group. But problems came in the beginning of the year and no one asked for problems. My mother got some threatened calls from the Foschini Group that they will disconnect her phone. It is not that the account does not get paid, there is an amount of R350.00 that gets paid to the Foschini Group every month. My mother made a few calls to the contact number (021) ********** , whereby she spoke to the following people, Simone, Tayla, Tracy, Rose, that promised her that they will sort it out, with no avail. Then I went to MTN myself to investigate what was going on, well, well, to my shock they have indeed disconnected my mother's phone, now she has lost all her contacts, by being lazy as usual its easier to do that, by just changing it back to pay as you go!!! I will bring a high court order if my mother does not get back her telephone number, as they have disconnect my mother now she has lost her number and it will go back into the system for someone else to have the number when they buy a new sim card. How convenient, for Foschini Group to do that.... Your business stinks, and I want to add, that my mother has decided that she will no longer pay on this account as she has lost her cellular number that belonged to her for years and years. I would like some answers from the Foschini Group to why they have done what they have done. The cellular contract was only for R25.00 per month how ridiculous. Your service and product stinks and as a matter of fact you are ridiculous with your prices......</p>