NO ASSISTANCE WITH A BUCK LOAD OF ATTITUDE

<p>My mum purchased a dress from fochini chatsworth whilst she was purchasing she called asked what size I told her take the biggest size they have and tell the cashier that it is a gift and that it might need changing as I am not sure of the cut. </p> <p> </p> <p>She sent the dress to johannesburg and it is a little tight so I took the receipt the cashier said I should take to the store and the manager says no its not the right receipt, this is after me entering the store with the garment and there being no one to check it I said she purchased it on account as I know my mum has an account she said bring the other receipt I explianed that my mum stays in Durban and I stay in Johannesburg anyways my mum sent me a picture and on sunday I went to the same store in newtown junction and the same buck load of attitude manager says unfortunately we cant help you would have to take it back to the branch you bought it from except that right now I live in Johannesburg and she stays in Durban.</p> <p> </p> <p>Anyway someone who is actually able to solve queries can help?</p>