NIGHTMARE SERVICE EVER!

I MADE A LAYBYE ON THE 11TH NOV 2017,i PAID IT INFULL ON THE 23 DEC 2017 AT JABULANE MALL MARKHAMS.APPARENTLY WHEN I PAID THE PERSON WHO ASSISTED ME AT JABULANE MALL MARKHAM CAPTURED THE PAYMENT ON THE WRONG REF NUMBER WHICH BELONGED TO EXACT INSTEAD OF MARKHAM AS THEY USING THE SAME LAYBYE CARD.MARKAM PRITCHARD STREE IN JOHANNESBURG REFERRED ME TO EXACT AS THE PAYMENT REFLECT UNDER THEIR REF# TO ALLOCATE PAYMENT OR TO REFUND ME SO THAT I CA COME BACK AGAIN TO MARKHAM AND PAY ,IMAGINE AM PREGNANT AND I HAVE TO RUN BETWEEN THIS STORES WHICH ARE NOT CLOSE TO EACH OTHER,THE LADY AT EXACT TOLD ME THAT AM COSTING HER!!LIKE REALLY? AM COSTING HER SHE SAID BECAUSE I DIDN'T PAY AT THEIR STORE AND WHY DID I GO TO MARKHAM TO PAY FOR THEIR LAY BYE AS I WAS SUPPOSED TO COME TO THEIR STORE,LIKE I SAID FOR THIS 2 LAY BYES I USED 1 CARD WHICH BELONGS TO FOSCHINI GROUP!NOW ITS MY FAULT ACCORDING TO THE LADY WITH A GAP BETWEEN HER FRONT TEETH, THEY DON'T HAVE NAME TAGS HENCE AM DESCRIBING HER.THE LADY HAD A ROTTEN ATTITUDE THEY DON'T RESPECT CUSTOMER AND ITS WAS NOT THE 1ST TIME THAT THEY ILL TREATED ME.I HAD TO GO BACK TO MARKHAM AGAIN AS THEY DIDN'T HELP ME,THE SIMPLE THING THEY COULD HAVE DONE IT WAS TO CALL CUSTOMER CARE TO ALLOCATE PAYMENT TO THE CORRECT ACCOUNT INSTEAD OF MAKING ME RUN AROUND WITH A BIG BELLY LIKE AM CRAZY PREGNANT WOMAN!