New Card Request

I moved a few months ago and lost my card in the process. I went to the Foschini shop in Kimberley City centre and asked for a new card. Firstly the apparent cost of this new card is R99, then the call centre consultant asked me to verify my details in front of a line of people. These details consisted of my full name, Id number, physical address and income! This procedure opens your customers up to identity *****. I refuse to disclose this information in front of other other people, including your staff working at the tills. I called the call centre to try and make a different arrangement and i got the same answer, this is procedure. I asked to speak to a manger and no one was available!<br> This is unacceptable. I will rather close my fully paid up account with you than open myself up to identity *****!