SW
STELLA W
1 reviews | Active since Jul 2009
29 Jun 2015, 21:21
New card!!!
Went to licthenburg store today to get my new card,had my ID,proof of residence with me,and the store<br> couldn't' or didn't' want to issue me with new card(had few card left but told me they can't use then to replace my old card)<br> Told me to come back tomorrow,and I told them I'm not from licthenburg I stay in Zeerust(80km away)<br> (They couldn't' care less,just looked at me with\ I don't give a **** look on their faces".<br> <br> Tried to get a new card from the same store last year and they told me\""Sorry the shop's to busy I can't issue you a new card\""and today they tell me this"
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Foschini's replyOfficial
30 Jun 2015, 11:21Hello bothma76,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply30 Jun 2015, 11:21
Official
Hello bothma76,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,