1 reviews | Active since Sept 2017
NEW Accounts department - trying to be more useless than the goverment!!!!
It is amazing how the store gives you excellent service and asks you to open an account, I then went to proceed to open an account on the internet last week saturday. I received a message to supply my documents, then on tuesday morning I received a message again for my document, stating this is the second request!!!!!!! This is after sending my paperwork twice the monday!!!! I called in on Tuesday to find out why am I receiving this the whole time, then I was advised by the gentlement that he can see my paperwork is there, then on wednessday I received a message again, stating this is the final request. So by this round I have send my paperwork 6 times !!!!! I yesterday called a manager and I was told that I would be contacted 20min later by the manager who was in the meeting, it 26 hours later and still no call!!!!!!!!!!!!
You ask me to do an application then you treat your customer like **** !!!!!!! I think it would be better for you to cancel the application, since that everyone in the new accounts department doesnt feel the need to treat their potential customers like a human!!!!!!!!!!!
