Never will I open an account with Foschini again!!

I have an account with Foschini which I paid up in 2013 and instructed them to close it. That never happened which resulted in my account incurring fees (apparently magazine subscriptions) and Foschini then demanded money from me. I paid some amounts in the interim while querying the matter with the Foschini group, but with no success. I have been sent from pillar to post between the branches and head office. Someone in at Head Office Cape town eventually managed to stop the magazine subscriptions, but I am still battling with them to reverse the outstanding fees and close my account. This error is causing a bad credit bureau record against my name and for that reason dropping my credit score. Every month end I receive threatening e-mails and sms's from Foschini. <br> <br> What is actually frustrating is that every consultant that I deal with will promise me that they would take the matter up with their supervisor, but nothing is happening. This is totally ridiculous because I did not purchase on the account but I am being expected to pay!!!!<br> <br> What happened to Consumer rights. Retailers must not pass the buck and own up to their actions!