Negative attitude towards doing what you are paid to do, assist customers with making a puchase

The East Rand Mall branch was extremely rude and unhelpful, on first approach to the counter with my items, I could see the negative attitude the staff had with assisting customer and actually doing their jobs. They were extremely slow and some where sitting behind the counter apparently busy with something else so could not help customers. I approached the till greeted the tellor, to which she did not respond, she then proceeded to ask me whether I was paying cash or account to which I rep**** account. I was going to use my RCS/Contempo card to make payment, Foschini is one RCS's shopping network (https://rcs.co.za/shopping-network) and I had shopped at Foschini's Edenvale branch previously with my RCS/Contempo card. Once I handed my card over and she saw it was a RCS/Contempo card she asked for my ID, which I found strange as I had never had to produce proof of identification in the past, I then handed over my drivers licence, which I had on me, my ID book was in my car. She then said she couldn't help me with my drivers licence, to which I rep**** is it really necessary as I had never had to provide proof of identify before and my driver's licence ID should match the ID linked to my RCS card, she then spoke to a colleague and then informed me that they were no longer accepting RCS cards from Contempo or Queenspark, and proceeded to pack the items I had selected for purchase away without asking me whether I would like to perhaps select another payment method such as cash or credit card, handed back my card and dismissed me. I quickly considered fetching my ID out of the car or using an alternative payment method such as cash or my credit card, but rather decided to leave as she has already packed my items into a return box and I had then felt she did not want to assist me no matter what payment method I selected, and that I did not want to support this store any longer. The items I was to purchase was well over R2,000 and I cannot believe that management would agree with turning business away in this manner. I will not be returning to this store in the future and possibly not make use of another foschini branch either.