1 reviews | Active since Jun 2016

20 Nov 2016, 19:25

My worst experience " Foschini"

<p>Had my worst experience , Foschini Trade Route Mall !!!</p> <p>I picked up a few items which a found in a rack of clothes with a red board on top just saying R59.. I am a customer in my eyes it means that every item is sold at R59 on that rack when I got to the till with them items I was told it's R200 and R100 the lady was very rude to me when I asked her to take the board down because they are misleading customers ! She refused to give me the items at the price shown as I was walking out of the store the board was then taken down !! </p> <p>That is no way of treating a regular shopper at Foschini .. </p> <p>I am really disgusted at the customer service and staff </p>

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Replies (1)
Foschini
Foschini's reply21 Nov 2016, 09:47
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated

TFG

Best regards,