GM
Getrude M
1 reviews | Active since Jul 2010
07 Oct 2015, 02:27
My account is suppose to be closed
On the 10th of September 2015 I closed my account with Foschini & was told it was by customer service consultant. A few days later I started receiving emails from Foschini which was odd cause I have never received mails from them before, so I started querying the matter as I had closed One2one & Fioschini. I couldn't get a straight answer but cutting a long story short yesterday my phone was credited with airtime meaning that the account is still active & hasn't been closed as per my request therefore I want them to reverse the airtime & also close the account.
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Foschini's replyOfficial
07 Oct 2015, 10:47Hello sophiek,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Foschini's reply07 Oct 2015, 10:47
Official
Hello sophiek,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini Team