Most difficult to do business with

TFG really needs to do something to give better service to customers. I've been struggling for 3months with no success to link my rewards card to my online profile. My profiles have been deleted probably 10 times but still no success. I have a egift card but the only payment options it gives me is debit card or eft. Pleassse fix my problem. I need my rewards and I can't use a egift card any place else than online so please.