misleading prices to customers

<p> went to buy a handbag on 14 july 2017 that was on sale from style number: ********** 7LUELLA, 699 to 499, and that day they pasted all round the shop with yellow stickers that all sale items have got extra 25% off, even on the rail where these bags were hanged when i was at the point of sale mitchell told me that the handbag is not part of the extra 25% sale items</p> <p>i asked where what is a sale item,,she called supervisor Morifi to explain the same , but as far as i know its not true</p> <p>ON THE 24 JULY STORE MAnager from number ********** 900 phoned me to say she wants to check the bag then she will call me back to come and buy the bag with that price i saw,, until today she never called me, is this how TFG works?</p> <p> </p> <p>please help me.</p>