mN
marike N
1 reviews | Active since May 2013
26 May 2015, 08:38
milking people dry
I have an Foschini account that is in an arrears because I was retrenched a wile ago.... I am paying as much as possible and according to my calculations paid the amount outstanding. since I started paying a little less due to the retrenchment they started sending me the club book which is I never wanted nor signed for. there is a monthly fee for that stupid book and they keep on sending every month that's why the account is taking so long to be settled.... I have been trying so long and hard to cancel it and no one could assist me.
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Foschini's replyOfficial
26 May 2015, 10:35Hello marix66,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply26 May 2015, 10:35
Official
Hello marix66,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.