Mens Watch

On the 1st of August 2015 I bought a Men's Watch . The watch has now stopped working and when I took it back together with the proof of purchase they refused to take it back or replace it. The person who was assisting me had a bad attitude and told me that the watch falls under accessories witch they don't cover, and I asked him why is it not return on the back of the slip? He further told me that what was I expecting in a R300 watch surely the life span wont be long unlike his gold watch that had 2 year guarantee and he showed me the watch on his wrist. I told him that R300 to me is money and I thought buying the watch in a legit shop that should at least give me some guarantee that should something happen to it I am covered. The Manager was called and her name is Kibi and she was of no help to me and told me that I am on my own they cannot do anything about the watch. I have tried to contact their operations dept. ***) in Cape Town and the phone is always take me straight to voicemail. I have bought the battery and still doesn't work and now I am stuck with 4 months old watch that I bought.