Matter partly Resolved

I have an account with them which had enormous arrears which was caused by them with repeated doubled debited magazines for a year.They handed the account to administrators making it worse with additional costs.

I complained to them, went to the shop, no help until I decided to write to Ombudsman.

Only then I received a call from Foschini head office informing me about the R3000.00 reversals they've done on the account. They sent an updated statement with the reversal making it possible for me to can use the account again.

The Ombudsman sent email to ask if they can regard the matter closed, but I requested them to write to Foschini to remove the account from the administrators and thereafter regard the matter resolved.

Thanks for this platform however don't loose heart be patient, you'll be sorted. I can enjoy using the account.

Regards Sophie Matabane