JL
Jezal L

1 reviews | Active since Dec 2016

18 Dec 2016, 17:56

Marameng (0787) The Glen

<p>Today i had thee most awful experience trying to activate my Foschini account. I had no idea that it would be such a hassle due to their fact that I submitted all required documents and received a sms to confirm that the account has been approved. Problem began when the card was supposed to be activated, with the assistance of Marameng (The Glen). They gave us such a run around but her service was outstanding. She was kind, patient, polite, she stood up for me, as the client. If i had a choice, i would request for Marameng to asssist me every time. Thank you thank you thamk hou, for your amazing service. I trust that your superior finds this post and recognizes your high value. And i wish you well in all your future endeavors. Have a blessed Christmas

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Replies (1)
Foschini
Foschini's reply19 Dec 2016, 10:12
Official

Good day,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

TFG