DG
Duane G
1 reviews | Active since Oct 2013
20 Nov 2021, 12:31
Malmesbury
Jet Malmesbury I can't believe what happen today while me and my mother was shoping and standing in the q the ladies suddenly said out of no were u account is blockwd how the hell did she know that and shouted out that I the shop that was unappropraite I called the manager and she said sorry your account is open and your are not behind then we paid another R500.Were did the other assistants gwt there info I'm going the post puctures
Jet
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Foschini's replyOfficial
22 Nov 2021, 12:33Dear Duane,
We appreciate the time taken to notify us of your dissatisfaction.
We are concerned to hear about the experience you’ve had. This is not the level of service we strive to provide our customers, and we would like to sincerely apologize.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction.
We are concerned to hear about the experience you’ve had. This is not the level of service we strive to provide our customers, and we would like to sincerely apologize.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
Foschini's reply22 Nov 2021, 12:33
Official
Dear Duane,
We appreciate the time taken to notify us of your dissatisfaction.
We are concerned to hear about the experience you’ve had. This is not the level of service we strive to provide our customers, and we would like to sincerely apologize.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction.
We are concerned to hear about the experience you’ve had. This is not the level of service we strive to provide our customers, and we would like to sincerely apologize.
We have escalated this matter with our team would like to get in touch with you directly to discuss this further and reiterate our apologies.
Kind regards,
The Foschini Team