1 reviews | Active since Mar 2017
Magazine forced onto client
<p>I have had a Foschini account for over 15 years, I'm now planning on closing this account due to a stupid Sport Club magazine!!! I am quite sure that I have never opted for this thing and Customer Service is failing to provide me with a tape of the acceptance or a refund and an apology or BOTH. I have written 4 emails phoned in repeatedly and still there is just no resolution or for that matter any interest in assisting me. I am thus closing this account. I would advise people to stay away from TFG as they clearly do not have a complaint resolution process in place and they do not care about customers at all.</p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
