Lethargic staff members,far from excellent customer service.

Hi there this is specifically for IRENE MALL centurion Foshini ,it isn’t a very busy store at all but everytime I go there there’s always something wrong with systems or a mouse not working for pc .they are very relaxed and slow to help customers definitely not excellent customer service there the one till at perfume counter is never working .i paid my acc yesterday and nothing is reflecting on acc till now 24 hours later balance is the same . Service is awful training and customer attics really need major improvement it’s really poor much needed training for staff please .they don’t even acknowledge customers as you approach the tills not all employees but mostly ones in management roles iv noticed don’t even greet until help is needed from them .Atleast just smile and be welcoming .love your job and we will love coming to your store as well I go there because it’s closer to home but believe me I don’t really like the experience because I know it’s not going to be pleasant. Training and more training please Centurion mall is a much better foshini to visit and people look more enthusiastic to help and assist ,pleasant smiles and eager to assist in good time and efficiency. Training for staff please 🙏 at IRENE Mall Foshini Regards Verushka N