1 reviews | Active since Sept 2011
"LEATHER" BOOTS ARE PEALING OFF
<p>My husband bought me boots at the Donna Claire store in Greenstone. Hardly 6 months and the leather is peeling off after I wore them during a rainy day. What quality is that??! We shop at your store because we want quality. My husband submitted a complaint and no1 has attempted to assist us regarding our complaint. </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
I will await your response as that is exactly the response we got last time and no one contacted us regarding this issue.
I will await your response as that is exactly the response we got last time and no one contacted us regarding this issue.